OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

See More About
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Check the product description and any selected option before ordering. If the material, finish, size, or included accessories are unclear, use the form on this page to ask us first.

Where can I view my sales receipt?

Look for your confirmation email, or open My Account. You can also check your order status using your order number and billing email.

How can I return an item?

Choose “Return or damaged item” in the contact form and include your order number and the issue. Please request return instructions before sending anything back. See our order support guidance.

Will you restock items indicated as “out of stock?”

Restock availability depends on the product and maker. Send us the product name and preferred option using the form. Save it to your wishlist to find it again easily.

Where can I ship my order?

Check the shipping options available for your delivery address at checkout. If no option is available, contact us before placing an order. For a specific deadline, ask us to confirm stock and dispatch timing first.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS